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Tips to Create a Sense of Community From a Property Management Perspective

At Primecorp Property Management in Ottawa, we understand the importance of community in the rental apartment buildings that we professionally manage. We strive to create a sense of connection with our valued tenants, making them feel at home, both in their units and in the surrounding property.

Over the years, we’ve learned some valuable lessons when it comes to fostering a sense of community that will help our current landlords, and any future landlords that choose to hire us as their property management company in the Ottawa area.

Building Community In Ottawa Property Management

Building any Community is a Conscious Effort, “2011_Fatherhood_Community-Event” by Talbert House is licensed under CC BY 2.0

A Sense of Community Makes Tenants Feel at Home

When you invest in an apartment complex (large or small) that has many tenants, it is important to create a sense of community to allow the residents to feel secure and at home in the building and on the property. Happy tenants will stay for years. You also want everyone to get along, as much as possible, so that you don’t have to worry about conflicts escalating into something further and truly disruptive.

Many landlords wonder how they can create a sense of community within their apartment complex. Here are some tips to make sure that your tenants enjoy their homes and connect with their neighbours.

Be Selective About Your Tenants

  • Take your time when you are looking for new people to live in your apartments. Performing a background check, credit check, and asking for references are good methods to use to ensure only quality tenants are accepted in the rental application process. Good tenants pay their rent on time, take care of their units and add to the sense of community that you are cultivating. Such tenants also affirm that the interests of current tenants are top of mind when new folks are welcomed into the building.

Create a Common Area and Host Events for Your Tenants to Socialize

  • Have common areas for everyone to hang out and talk with their neighbors. Hosting yearly or seasonal events (i.e. Summer BBQs or Holiday parties) are also perfect opportunities to build community, and encourage staff and tenants to get together and interact on a more casual level.

Stay on Top of Your Landscaping

  • Tenants will be more likely to hang around outside if your property looks appealing. Keeping lawns mowed and flowers planted on the grounds will make the outside area of your building welcoming and pleasant. Installing benches for people sit on to enjoy nature, and possibly designating a separate area for smoking will go a long way toward striking a balance between individual lifestyle choices and the collective interests of your tenants.

Stick to a Maintenance Schedule

It is really important to have a year-round maintenance schedule so that your buildings run smoothly. Keep the building in good shape and repair things that need to be done. Make sure that the parking lots are safe, especially in relation to the removal of snow and ice. Common areas need to always be clean and in working order and issues raised by tenants in their individual units need to be addressed promptly and correctly… when a tenant makes you aware of a problem, they are doing you a favour, rather than letting the issue grow and get worse with time.

Hire a Professional Property Management Company

If you don’t have the time and necessary management skills, you may want to hire someone to act as a mediator between you and the tenants (both residential and commercial) who are renting from you. A good property manager is well worth it! You will have much happier tenants, a lower workload as well as protections and safeguards for your valuable asset.

You can create a sense of community in your building by screening tenants, giving tenants a place to gather and socialize, cultivating the landscaping around your building, and making sure that everything in the building and on the property in always well maintained and in good working order.

If you’d like more information about hiring Primecorp Property Management as your property manager, please contact us, we’re always happy to speak with new clients.